Success Stories

Chamber of Commerce implement new IT environment

Written by Admin | Jun 22, 2023 8:49:04 AM

Established in the 1830’s, Herefordshire & Worcestershire Chamber of Commerce is a dynamic member-led, not for profit organisation, working to support the local business community. The Chamber team supports their membership across the region which consists of 1,500 organisations.

The Chamber of Commerce were looking for a new IT provider to support and manage their IT and telephony environment. They put the IT implementation to tender with the requirement to meet the following objectives.

  • New IT infrastructure
  • Full managed service and IT partner
  • Added security and reliability
  • Future-proofed systems with the ability to work remotely
 

After completing a thorough tender process, EBC Group were selected above a range of other providers to become as the Herefordshire and Worcestershire’s Chamber’s new IT partner. EBC Group were able to fully meet the brief set out by the Chamber of Commerce whilst also providing recommendations for future-proofed solutions.

 

 

 

 

 

Approach

EBC Group provided a range of recommendations for modernising the Chamber’s IT. We provide a range of managed services, fully supported by our IT helpdesk, plus a flexible VoIP solution.

  • A managed service for ongoing management and support
  • Recommended thin clients and RDS environment
  • New backup solution implemented

 

Results

Herefordshire and Worcestershire Chamber of Commerce have a modern IT environment with the ability to work remotely in a secure environment.

  • A new onsite infrastructure gave improved performance
  • New firewall and anti-virus for added security
  • New flexible VoIP telephony solution

 

 

Herefordshire & Worcestershire Chamber of Commerce

Industry: Public Sector
Location: Worcestershire
Employees: 65