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Managed Business Communications IT Services

Enabling seamless connections with advanced communication technologies.

At EBC Group, we provide managed business communications IT Services for companies across the UK. We help to revolutionise business connectivity with our managed telecom services. From unified communications to cloud-based telephony, our tailored solutions ensure seamless operations, regardless of your size. With a focus on reliability and security, trust EBC Group to optimise your communications and improve efficiency in your operations. 

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"We were looking for an organisation that could take us to the next level of IT provision. EBC Group offer exceptional value for money and support us in our commitment to keep our costs down, enabling us to re-invest as much as possible into patient care."

Hanna Sebright, CEO, Midland Air Ambulance Charity

Advanced IT communication technology is vital to running your business

Modern communications IT services have led to improved accessibility, optimised business processes and ultimately increased productivity in the workplace. A more integrated workplace enables employees to easily and quickly communicate internally and with customers. This then leads to improved efficiency and enhanced productivity in your workplace.

With the PSTN switch-off taking place in 2025 many businesses are examining their existing telephony, telecom security services and connectivity provisions. Having someone manage all of your telephony and IT communications from one place gives companies the flexibility to maximise productivity and reduce costs and downtime.

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Our Communications IT Services

At EBC Group, we provide bespoke IT communication services for businesses across the country. Browse through our range of top-quality managed business communication services.

 

Telephony

Cloud Telephony

The most advanced software-based IP communications solutions

Discover our Cloud Telephony services
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Unified Comms

Bringing all your communications sources together in one simple interface

Discover our Unified Comms services
Mobiles

Mobile Comms

Unbeatable business mobile solution, tailored to your demands and budgets

Discover our Mobile Comms Services
Connectivity

Connectivity

High-speed connectivity is essential for running a modern business

Discover our Connectivity Services

A comprehensive range of IT Communication Services

As an award-winning IT Service provider, at EBC Group we offer a number of IT communication services for businesses across the UK. With a focus on delivering quality services and aftercare, we ensure that our managed telephony services are tailored to your needs. Learn more about EBC Group and the value we can add to your business with our IT solutions. 

About our IT communication services

At EBC Group, we specialise in providing tailored IT communication services for businesses. From networking infrastructure to collaboration platforms, our solutions ensure optimal connectivity and productivity. With a focus on reliability, security, and scalability, we leverage cutting-edge technology to empower businesses to thrive in the digital age. Whether it's unified communications, cloud telephony solutions, or mobile communication, we deliver unparalleled value and support for our clients' communication needs.

 

Benefits of communication IT services

Choosing our managed business communication services can benefit an organisation in multiple ways. Our telecom managed services bring increased efficiency and security, whilst are also a cost-effective solution. Discover the benefits of our IT communication services: 

 
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Efficiency

 

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Efficiency
 
Unified managed telephony services enhance staff communication, facilitating call redirection and online meetings from a single platform, even when remote. This reduces dropped calls and elevates customer service. Experience efficiency with our IT comms services. 
 
 
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Cost effective

 

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Partnerships & Frameworks
 
Unified communications eliminate the need for multiple subscriptions, as one provider manages and supports all telephony needs, effectively reducing overall communication costs.  At EBC Group, our unified IT communication services are designed to be cost-effective. 
 
 
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Security

 

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Certified & Experienced Team
 
Unified IT communication services technology enhances cybersecurity by centralising and encrypting all communications, including meetings, emails, and calls. Utilising robust telecom security services software and two-factor authentication, it offers reliable protection.
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See how technology can improve your business…

See how technology can improve your business…

There is an ideal technology solution for your business, whatever your objectives. From a full-scale digital transformation project to simply saving money on your current IT setup.

Answer 4 questions to find which solution is right for your business.

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Why choose EBC Group for your communication IT services?

Choosing EBC Group for our managed business communication services is beneficial for any organisation. Our advanced software IP-based telephony enables organisations to benefit from the numerous features of a modern unified communications telephony system.

Unified Communications (UC) refers to a phone system that integrates multiple communication methods within a business, including phone calls, video conferencing, instant messaging, email or SMS.

Our IT communication service solutions will integrate all these communications seamlessly and will be compatible with your existing IT infrastructure and business platforms, such as your company CRM. Meaning, that you have a streamlined communication service from top to bottom, which will help your business to communicate directly with customers effectively.

Our clients

BMW
black country
Talbots
Maac
TZ Twycross
Morgan Motor Company
West Midlands Metro
BCCC
WCCC
Thursfield

Ready to get started?

Take the first step towards transforming your business with cutting-edge IT solutions. The EBC Group team are here to answer your questions.

General Questions:

0121 368 0154

hello@ebcgroup.co.uk

Our IT Solutions

At EBC Group, we offer a range of tailored IT solutions for businesses, including IT Services, Cyber Security, Cloud and Print & Data. Our proactive support ensures efficiency in operations, while our robust security measures safeguard against cyber threats. Businesses can take advantage of our free IT audits geared at optimising their infrastructure. Trust EBC Group to improve your business with our range of innovative IT solutions.

Want to know more about any of our IT solutions? Contact our team today for help and support.

FAQs

What is telecom management?

Telecom management involves overseeing and optimising an organisation's telecommunications infrastructure. Our managed telephony services include managing services such as voice, data, and wireless communications to ensure they meet the needs efficiently and cost-effectively. Telecom managed services involve tasks such as contract negotiation, service monitoring, expense management, and ensuring compliance with regulations.

What are IT communication services in IT?

IT communication services refer to the technologies and solutions that facilitate the exchange of information within an organisation and with external parties. Our managed IT communication services enable collaboration, data sharing, and real-time interaction among employees, partners, and customers. Communication services in IT often include email, instant messaging, video conferencing, VoIP telephony, and collaboration platforms.

What is an example of a communications IT service?

One example of a communication service is Unified Communications (UC). Our UC services integrate various communication tools and platforms into a single interface, allowing users to access voice, video, messaging, and collaboration features from any device and location. Platforms like Microsoft Teams, Cisco Webex, and Zoom offer UC solutions that streamline communication and enhance productivity for businesses of all sizes.