Titan Europe Plc are a global manufacturer of wheels, tyres and undercarriage solutions. Based on an old site, that is very spread-out and made up of a collection of dated buildings meant that over time the business had accumulated a number of different PC’s and printers.
Titan were struggling to maintain a disjointed and messy print environment. Each room housed their own individual printers that required various toners and paper, making the overall process costly and inefficient.
From further discussions, EBC Group also found that Titan were running an antiquated telephone system via traditional ISDN lines, which were expensive and inflexible. Despite employing a capable internal IT team, the huge site with multiple offices and warehouses made it difficult to manage the old analogue technology, cabling and equipment. Linking between, and connecting these sites was a real challenge, in addition to the consumer level Wi-Fi which meant remote access was not possible.
Additionally, thick walls throughout the site made simple IT jobs such as cabling difficult, in addition to Wi-Fi signals being unable to penetrate the walls.
Titan Europe Plc were looking for a partner that would provide a consultative approach and a vision for the future.
Titan Europe Plc have received a range of benefits including; a managed print service, new telephony system and new Wi-Fi solution, which have improved both efficiency and lowered operational costs.